Even if you have heard of the term ‘committed to excellence’, do you fully understand what it means? The following quote is from Aristotle and defines what excellence is.
“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”
Immediately you can see that excellence is a habit, and any habit can be formed. The best way to create a new habit is by setting yourself new goals and creating a plan of attack. Let’s see how you can do this.
First you want to define your reasons, or why, for wanting to commit to excellence. Does this pertain to your career, organisation or for some other reason? If it helps write down your reasons and your why for wanting to achieve this.
If your goal is to be committed to excellence for your organisation there are some simple actionable steps that you can put into place. If your organisation consists of clients, then get into the habit of demanding more from yourself than they do of you.
You can easily please your clients by doing any of the following:
- Over delivering
- Finishing the work ahead of schedule
- Adding in a bonus
Another way to improve your business through excellence is by portraying a professional image. Are your reports, presentations etc all up to date and modern looking? If not this is one simple area to improve upon.
Customer service is another area where you can offer excellence. Make sure you have a great customer service center, whether online or offline. It is very easy to set up online help desks today.
By delivering quality customer service to your clients you can easily provide excellence. Always respond to issues in a timely fashion and never get angry at the customer, regardless of the situation.
If you want to excel in your life then you can start by attempting to put forth the best effort you can. If you do this consistently you will have that air of excellence surrounding you. This will rub off on other people/colleagues and they will begin to view you in a different light.
“Excellence is to do a common thing in an uncommon way.” ―Booker T. Washington